Certificate → decisionCan the business act on new restrictions?
How quickly new certificates and recommendations are reviewed, understood and turned into a workplace decision.
Workforce Recovery Assurance
Find where return-to-work breaks down.
Cohara reviews recent recovery cases to show where certificates, suitable duties, supervisor decisions and rosters stop turning into action.
Independent review. Clear findings. Practical next steps.
The issue
Activity is not progress.
A case can look busy while nothing meaningful changes.
Paperwork keeps moving
Certificates arrive, emails circulate and provider updates are received.
Workplace action is unclear
Restrictions are not converted into suitable duties, roster changes and accountable follow-up.
Return-to-work stalls
The worker remains away from productive work longer than necessary.
Cohara tests these handovers using real case evidence, so management can see what is delayed, why it matters and what to fix first.
What we review
The four handovers that determine progress.
Restrictions → suitable workAre practical duties available?
Whether the business can identify duties that are safe, practical and supervisor-approved.
Suitable work → rosterDoes the plan become work?
Whether duties actually become rostered work, not just a return-to-work plan on paper.
Action → closureIs anyone accountable?
Whether each next step has an owner, due date and evidence of completion.
Method
A practical review process, matched to the employer’s data and risk.
1
Scope
Confirm the business problem, case volume, relevant sites, data availability and independence.
2
Secure data
Use an agreed data request and privacy process before any case material is reviewed.
3
Analyse
Review case timelines, certificates, plans, actions, rosters, suitable duties and data quality.
4
Verify context
Use workplace-function input where job demands or suitable-duty practicality need testing.
5
Report
Provide evidence-rated findings, priority risks and a management action plan.
What management receives
Evidence that can be acted on.
Each finding links the evidence, business impact, recommended action, accountable owner and verification measure.
Bottleneck map
A clear view of where the return-to-work process is slowing down.
Case timeline review
Evidence-based timelines from certificate receipt to workplace action.
Action ownership review
Identification of unclear owners, overdue steps and missing follow-up.
Corrective action plan
Prioritised recommendations with owners, due dates and closure measures.
Expertise
Medical reasoning applied to workplace systems.
Cohara does not examine or treat workers. We review whether the system around the worker is converting medical information into safe workplace action.
Occupational medicine doctors
Reviews are led by doctors working in occupational and environmental medicine, including occupational medicine registrars where appropriate.
Workplace-function review
Occupational physiotherapists verify job demands, suitable duties and practical barriers to work participation.
Senior clinical governance
Independent specialist occupational physician input is obtained where the review requires senior clinical governance.
Cohara does not replace your occupational health provider, insurer or rehabilitation provider. We assess whether the system between them is working.
Engagement
Start with a focused review.
The first engagement is scoped after a short call. Cohara confirms the problem, case volume, data availability and whether an assurance review is likely to be useful.
Workforce Recovery Assurance Review
A focused review of recent recovery cases and return-to-work handovers.
- Selected recent restricted-duty or time-loss cases
- Stakeholder interviews across operations, HR/WHS and return-to-work coordination
- Review of certificates, plans, actions and roster changes
- Suitable-duty and workplace-function review where needed
- Executive report and corrective action plan
Clear boundaries
What Cohara does not do
- No medical treatment
- No fitness-for-work examinations
- No rehabilitation case management
- No claim-liability decisions
- No medicolegal opinions
- No provider replacement
- No savings promises before evidence review
Who this is for
For employers asking why recovery cases are still stuck.
Cohara is designed for businesses where injury cases are creating operational pressure, but management cannot clearly see where progress is being lost.
Cases are dragging
Restricted-duty or time-loss cases are lasting longer than expected.
Duties do not become work
Suitable duties exist in theory, but are not consistently converted into actual rostered work.
Management lacks visibility
Leaders cannot easily see who owns the next action, what is overdue or where cases are stuck.
Next step
Start with a 20-minute call.
No worker records are needed for the first conversation. We confirm the problem, case volume, data availability and whether Cohara is the right fit.
Before accepting workCohara confirms independence, review scope and data readiness before any records are requested.